FAQs

Frequently Asked Questions


Reservations can be made by the phone, 1-877-746-7113. We ask for a 20% deposit for reservations. The rest can be paid before the shipping of the products.

Your splitboard can be slightly longer depending on the terrain where you’ll ride it. At the end, you should stick to the recommended weight range for the board and size in order to have maximum control on your board. If you have any questions, feel free to contact us, we’re here to help!

Unfortunately no. Karakoram bindings are not compatible with splitboard using the Split Channel™ from Burton.

Yes! All Burton Splitboards, 2022 and anteriors, include a pair of Voilé pucks built for the Split Channel™.

Our winter gear deliveries arrive between september and december. If it looks like there’s going to be a delay, we will contact you.

We’re here to help, weither you bought your splitboard a month ago or ten years ago. Contact our team and we will be figure something out so you can keep on riding.

Companies will warranty defect only, warranty does not cover hitting a tree, a rock or any other impact. If you suspect your gear is defect, reach out to us by email with a few pictures and we’ll contact the company for you.

Unfortunately no. On the other hand, your deposit can be transfered as a store credit. It can then be used for any purchase instore or on phone orders and won’t expire.

Of course! When you purchase splitboarding gear from us, we can ship your splitboard with interface installed and skins cut, ready to ride!

Yes, but it depends on your boot size. Women’s specific bindings are built to accomodate smaller boot size (in length as in width) in order to eliminate pressure points. Take a look at the size charts to know if your boot size could fit.